• RUSH SOLUTIONS
    The leader in
    connected
    customer care


    Rush delivers management insight and creative thought
    through a unique range of skills that enhance,
    build and manage customer journeys
    OUR SERVICES QUICK CALL BACK
Unique Skill Base

Rush delivers management insight and creative thought through a unique range of skills that enhance, build and manage customer journeys.

Full Service CX

Rush offers full service Customer Experience solutions that include marketing, design and production and omni-channel contact centre interaction management.

Partners & Associates

We employ a network of partners to deliver industry-leading services in customer care, insight generation and usage management and telematics-based solutions.

Don’t hesitate, contact us for better help and services. Explore all services

OUR EXPERTISE

Rush Delivers Management Insight And Creative Thought

Customer expectations are shifting fast. The desire is for instantly available, ‘always on’, fast response through every channel: 24 hours a day, seven days a week. From brands that consumers can trust for support. And use however and whenever they like.
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WHAT WE DO

Rush Offers A Unique Range of Skills

Ideation, co-creation
and innovation process

Business partnership to deliver innovative, forward-thinking programmes and processes.

Business strategy and planning

Innovation, customer proposition development, customer journeys, commercial strategy, business process, remedial response health checks.

Relationship, aftersales and customer care programmes

Delivering great customer experiences through the development and management of data to build relationships of real power with customers.

Crisis and recall services

Ensuring warranty and recall programmes deliver excellent service. Turning any negatives to positives.

Telematics-based solutions / programmes

Device technology, data, interface production.

Enterprise data management and strategy

Building data management platforms that gather, manage and distribute data, to drive both internal and external communications.

Data analysis and insight generation

Using segmentation tools and predictive modelling to give the analytical insights that deliver great response.

Contact centre

End-to-end customer contact management.

Full service marketing campaign design and production

Print, production and fulfilment of global campaigns, with expert campaign management.

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WHY CHOOSE US

Rush designs and delivers customer-centricity, engagement and experience solutions

A unique skill base

Rush delivers management insight and creative thought through a unique range of skills that enhance, build and manage customer journey management programmes.

Full service CX

Rush offers full service Customer Experience solutions that include marketing, design and production and omni-channel contact centre interaction management.

Delivering powerful global campaigns

Rush has the resource to deliver print, production and fulfilment of global campaigns, with expert campaign management.

OUR TEAM MEMBERS

Partners And Associates

David Pickering

David is the lead partner behind Rush Solutions and brings with him industry recognised business and automotive experience.

Andy Bye

Andy has 40 years automotive experience, having worked at Director level in Quality, Aftersales, Sales and Technical.

Stuart Broughton

Stuart leads a team of experienced, forward-thinking experts that solve today’s marketing problems by enhancing tried and tested data marketing methods.

Stuart Evans

Stuart is an experienced loyalty marketing strategist and innovation solution consultant, product owner and implementer.

Dino Forte

Founder of fast growing omnichannel, multilingual contact centre Ventrica, a key Rush partner.

Glenn Hurley

Senior marketing services professional with extensive global consulting experience across a variety of industries.

Christian Kerssens

Entrepreneur in the field of telematics. Founder of next-generation service provider and Rush partner ULU.

Andy Pritchard

Experienced marketing strategist and writer with extensive automotive and retail experience.

Dave Roarty

Technical consultant in telecoms, software, app, web, network and system security. Innovator in development and system architecture.